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WHAT OUR CUSTOMERS SAY
Hi Luke, and thank you. It has been a pleasure to do business with you right through from our first enquiry. We have always previously dealt with “another company” here in North Melbourne but their customer relations pales into insignificance compared to what you have provided. If you ever need a reference for a customer, please free to put them in touch with me.
When Soungear Australia sell you a piece of equipment, you walk away knowing that your equipment is fully supported and help is but a phone call away. I highly recommend Soundgear Australia to anyone seeking quality audio equipment. Their sales, service and support is first class.
I have no hesitation in recommending Soundgear Australia. Luke is always professional and cares about the product he sells. He is a great communicator and always get's back to me promptly. Luke provided manuals and even labelled the equipment upon delivery to us. He is genuine and gives fair dinkum advice. Luke explains things in simple terms. I like his style of business and integrity. I deal with many suppliers in my field, and would have to say Luke is a rare salesman to find. We will continue to do business with Soundgear because the experience has always been positive and the support very consistent.
Soundgear Australia offered a prompt online service that saw my equipment delivered and a friendly voice on the end of the phone to help me set up once it all arrived. Most appreciated.
Thanks to Luke from Soundgear. I now have my aeromic microphone and audio equipment working. Luke's invaluable expertise and skill in this field of work are highly recommended. Luke provided the knowledge needed to correct the problem that others could not fix. HIs vast amount of patience and regular feedback on the problem was greatly appreciated. Thank you for your very friendly and very helpful service as well as great communication. I wouldn't hesitate to recommend Soundgear's services. Soundgear, you have gained my business whenever I need it.
... Luke explained all our options and at no time did he push us to consider the most expensive alternative. From the very first contact with Luke right up until today Luke's service and response to our questions and needs has been outstanding. Luke assisted us with the setting up of our new Spin Studio once our decision was made and the purchase of the new Soundgear equipment happened ...
... This is wonderful service and I thank you for the same. It is a pleasure to deal with you and once again thank you for your ongoing support.
Thank you so much for being so patient and helpful. Fantastic customer service skills and I'm most grateful!!
A huge THANKYOU for going above and beyond in your efforts to build our sound system. It is utterly brilliant and gives us the peace of mind (that we desperately wanted) that we will be consistently compliant. It was very easy to set up and you’ve thought of everything - I’ve used it for three weddings now with great success. Our private sound engineer was most impressed by the care that you’d taken (and by your choice of sound level meter which she checked the calibration on) and I suspect she will forward your details to other local venues facing the same constraints. She allowed us to increase the ‘limit threshold’ quite a bit so that it doesn’t cut in and out. Thank you again. You are a legend.
... Well done Soundgear for the exceptional after service that you provide to your customers. A very heartfelt thank you once again.
I was very impressed with the attention to detail and personalised service I received from Luke at Soundgear Australia. Being a relatively new celebrant, I was very grateful to gain from Luke's extensive knowledge and high standard of customer service.