For all warranty enquiries please contact us.
Where a claim is applicable, please complete
Company / Organisation
First Name (required)
Last Name (required)
Your Phone (required)
Your Email (required)
ITEM REQUIRING SERVICE
Note: if more than one product requires servicing, please complete a separate form for each product
Serial Number (required)
Accessories returned with product (required)
Fault Description (required)
1. for all warranty claims a copy of the original SoundGear Australia invoice/receipt is required to be sent back with the item
2. if product cannot be faulted then 'No Fault Found' fees and chargers may apply
Original Invoice/Receipt Number (required)
Date of Invoice/Receipt (required)
Product to be delivered to Service Centre by (required): CustomerCourier
On completion item will be (required): Picked up by CustomerShipped (freight charges may apply if no fault found)
Address if Shipped: BusinessResidential
1. Deliveries to a business require Trading Hours to be provided. 2. Deliveries to residential address require an ATL (Authority To Leave) to be provided in the event no one is home to sign for the goods on delivery eg 'Ok to leave at front door undercover if no one home'
Once the repair has been completed you will be notified by phone or email.
I accept the terms and conditions of Soundgear Australia.