‘Leading the way in Quality Sound and Service’
Soundgear Australia is a company specialising in the supply of audio visual (AV) products.
At Soundgear Australia our fundamental principles and operations are geared towards maximum customer service and satisfaction. It is our strong commitment to customer loyalty, support and service that has uniquely placed us in the AV market.
With a reputation built on honest and ethical dealings, we look forward to providing you with the right solution for your requirements.
I have no hesitation in recommending Soundgear Australia. Luke is always professional and cares about the product he sells. He is a great communicator and always get's back to me promptly. Luke provided manuals and even labelled the equipment upon delivery to us. He is genuine and gives fair dinkum advice. Luke explains things in simple terms. I like his style of business and integrity. I deal with many suppliers in my field, and would have to say Luke is a rare salesman to find. We will continue to do business with Soundgear because the experience has always been positive and the support very consistent.
'Thank you so much for being so patient and helpful. Fantastic customer service skills and I'm most grateful!!'
Soundgear Australia offered a prompt online service that saw my equipment delivered and a friendly voice on the end of the phone to help me set up once it all arrived. Most appreciated.
Soundgear took everything into consideration to give us the cleanest sound for the size and type of room and they understand the needs of our fitness instructors. We can really pump it up with out annoying noise or lagging bass and instructor vocals are clean and clear. We have an awesome system that caters specifically to our needs and the after sales service is excellent – even though we operate in Victoria. Couldn’t be happier with the fit out and service!!!
A huge THANKYOU for going above and beyond in your efforts to build our sound system. It is utterly brilliant and gives us the peace of mind (that we desperately wanted) that we will be consistently compliant. It was very easy to set up and you’ve thought of everything - I’ve used it for three weddings now with great success. Our private sound engineer was most impressed by the care that you’d taken (and by your choice of sound level meter which she checked the calibration on) and I suspect she will forward your details to other local venues facing the same constraints. She allowed us to increase the ‘limit threshold’ quite a bit so that it doesn’t cut in and out. Thank you again. You are a legend.
Luke from Soundgear was recommended to us by a very reputable gym equipment supplier that we have dealt with for a number of years. Initially we were uncertain of exactly what we required for our Spin class studio. Luke explained all our options and at no time did he push us to consider the most expensive alternative. From the very first contact with Luke right up until today Luke's service and response to our questions and needs has been outstanding. Luke assisted us with the setting up of our new Spin Studio once our decision was made and the purchase of the new Soundgear equipment happened. Luke was there to iron out all our teething problems and ensure that the launch of our first week of classes went without any dramas. Luke has displayed a great deal of patience and understanding with all our staff and calls us back immediately when we have needed him to answer our questions.
As a celebrant I am more than impressed with the Chiayo Pro and the advice and help given to me by Luke and Tina. Living in Far North Queensland I was concerned that being so distant, may have been an obstacle with the purchase, but this was certainly not the case. The quick delivery and instructions were most appreciated. Have used it by a lake in quite "breezy" conditions, with not a problem. Even the wedding DJ was impressed - particularly with the clarity. There were close to 130 guests, so I would always recommend Soundgear after the service given and my experience.
Thanks to Luke from Soundgear. I now have my aeromic microphone and audio equipment working. Luke's invaluable expertise and skill in this field of work are highly recommended. Luke provided the knowledge needed to correct the problem that others could not fix. HIs vast amount of patience and regular feedback on the problem was greatly appreciated. Thank you for your very friendly and very helpful service as well as great communication. I wouldn't hesitate to recommend Soundgear's services.
Ordered a Mipro headset-arrived in a couple of days to QLD. Have bought two pa systems from you over the last few years-always great service. Thanks.
We have been dealing with Sound Gear for a few years now and at all times you have been extremely courteous and helpful. We have a large Yoga Studio and rely on the sound equipment to be in perfect condition to be able to conduct the classes. In a recent episode when the mike was not working you went out of your way to organise a replacement mike and also patiently assisted on the phone to get the frequency right. This is wonderful service and I thank you for the same. It is a pleasure to deal with you and. once again thank you for your ongoing support