Testimonials

"This service is like no other."

As a Marriage Celebrant who was just starting out, I needed to purchase a quality PA system. I was referred to Luke McLoughlin of Soundgear Australia, by another Celebrant.

From the outset, I could tell that Luke was unlike so many other retailers - chasing the quick buck. He spent a lot of time explaining my options and did not push me down the most expensive path. In fact, Luke was more concerned that I find the right system to fit my applications and budget. This was a service like no other. Not only did Luke sell me a quality PA system but he trained me in all facets of it's use. When Soungear Australia sell you a piece of equipment, you walk away knowing that your equipment is fully supported and help is but a phone call away. I highly recommend Soundgear Australia to anyone seeking quality audio equipment. Their sales, service and support is first class."

Jeff Leggett
Registered Marriage Celebrant, JP
www.getmarriedinstyle.com.au

"Strong ongoing commitment to customers."

'Thank you so much for being so patient and helpful. Fantastic customer service skills and I'm most grateful!!'

Mary

VIC

"Pros and cons clearly explained."

Dear Luke & Tina, I just wanted to thank you for all your help. Having bought my previous pa system from a larger supplier I was pleasantly surprised with Luke’s professional but friendly approach. Luke explained the pros and cons with all the pa systems and advised me on the system which would suit me. As a marriage celebrant it is very important to have the correct gear, and someone who understands our profession is worth his weight in gold. I have recommended Soundgear Australia to many of my colleagues and will continue to do so as Luke is a legend!

Marlaine Nicholson-Smith,
Civil Marriage Celebrant.

"Prompt online service."

Soundgear Australia offered a prompt online service that saw my equipment delivered and a friendly voice on the end of the phone to help me set up once it all arrived. Most appreciated.

Danicia
Marriage Celebrant WA

"Couldn't be happier with the fitout and service."
Soundgear took everything into consideration to give us the cleanest sound for the size and type of room and they understand the needs of our fitness instructors. We can really pump it up with out annoying noise or lagging bass and instructor vocals are clean and clear. We have an awesome system that caters specifically to our needs and the after sales service is excellent – even though we operate in Victoria. Couldn’t be happier with the fit out and service!!!

Sam Fenton
Fitness Supervisor Latrobe City Council - Latrobe Leisure
Moe Newborough

 

"Thank you for looking after me so well."

Dear Tina and Luke,
I would just like to let you both know how impressed I was with buying my new PA system from you. In doing quite a deal of research with other companies, I felt your product (system) was a fair price and also considering I had very professional and extensive training to go along with it. I used the equipment on the following Sunday for two rehearsals with confidence and I had no problems at all.
Thank you for looking after me so well and I would not hesitate to recommend your business to my friends and business associates. Many many thanks again for your wonderful, professional care.

Lorette Barzan
Marriage Celebrant NSW

 

"Service and response, absolutely amazing"

Dear Luke
Luke from Soundgear Australia was recommended to us from a very reputable Gym equipment supplier that we have dealt with for a number of years. Initially, we were uncertain of exactly what we required for our Spin class studio. Luke explained all the options and at no time did he push us to consider the most expensive alternative. From our very first contact with Luke, right up until today, Luke's service and response to our questions and needs has been outstanding. Luke helped iron out all teething problems and ensured the launch of our first week of classes went without and dramas. Luke has displayed a great deal of patience and understanding with all our staff and calls us back immediately when we have needed him to answer our questions.

Kilmore Leisure Centre
Kilmore Victoria

"I recommend this team of friendly professionals without hesitation."

Dear Luke and Tina
In the course of my work I have learned the value of shopping around for every aspect of a purchase. Everyone wants the best value for money, but I also want customer service, and it's increasingly hard to come by. Luke and Tina were excellent. They listened to my requirements as a civil celebrant, made appropriate recommendations and were respectful of my budget. Luke called me back when he said he would, and spent time looking into other options. I was so impressed, and they were able to match the price of a competitor without any fuss.Tina was aware that I was on a tight timeline and chased the delivery through with great tenacity, communicating with me every step of the way so I would not be worried. She offered every assistance possible.I recommend this team of friendly professionals without hesitation.

Thank's Tina and Luke for all your help.

Kirsten Stewart
Civil Celebrant

"Corrected the problem that others coudn't."

Thanks to Luke from Soundgear. I now have my aeromic microphone and audio equipment working. Luke's invaluable expertise and skill in this field of work are highly recommended. Luke provided the knowledge needed to correct the problem that others could not fix. HIs vast amount of patience and regular feedback on the problem was greatly appreciated. Thank you for your very friendly and very helpful service as well as great communication. I wouldn't hesitate to recommend Soundgear's services. ''Soundgear, you have gained my business whenever I need it."

Nicole
Fitness 4U

"We will continue to do business with Soundgear. The experience always positive and support very consistent."

I have no hesitation in recommending Soundgear Australia. Luke is always professional and cares about the product he sells. He is a great communicator and always get's back to me promptly. Luke provided manuals and even labelled the equipment upon delivery to us. He is genuine and gives fair dinkum advice. Luke explains things in simple terms. I like his style of business and integrity. I deal with many suppliers in my field, and would have to say Luke is a rare salesman to find. We will continue to do business with Soundgear because the experience has always been positive and the support very consistent.

Christine Lu
Information Technology

Liverpool City Council

"so appreciative of the honesty, thoughtfulness, professionalism..
Such goodwill cannot be purchased."

Dear Luke, I just wanted to say thank you so much for the fantastic service you have provided me to date. I am so appreciative of the honesty, thoughtfulness and professionalism you've shown in all our dealings. You've really gone out of your way to assist me where-ever possible, and such goodwill cannot be purchased. Your degree of commitment is a model for anyone running a business, small or large and I am now happy to say that I am a loyal supporter of Soundgear and would go nowhere else for all my Celebrant sound needs!

Taylor Owens (Ms.)
Taylormadecelebrations.com


"Luke created a wall of sound and supplied 2 perfectly suited systems for our group fitness and cycle rooms. The result: wonderful!
"Smart choices and high quality equipment"
"For my next club, first and only call for sound solutions will be Soundgear Australia"

It is with great pleasure that I am able to write of my experience in dealing with Soundgear Australia, and in particular with Luke McLoughlin. With a new gym facility at Airlie beach and close to opening, Luke spent a great deal of time talking to me about my concerns and sound needs. He understood what we needed, put together the right system to suit our space and budget. He provided plans to aid speaker installation and made himself available (even though on his holiday) during the installation process.

In our main room Luke created a wall of sound and supplied  2 perfectly fitted systems for group fitness and cycle rooms.The result: Wonderful! The choice of speakers was crucial in minimizing bleed and feedback. We are extremely happy with our sound in all 3 areas. Luke solved what was likely to be a problem with ambience of our club with smart choices and high quality sound equipment.

The amazing speed with which the systems were designed, built and delivered saved us from delaying our opening.

Ongoing I continue to be impressed with Luke and Soundgear's dedication to after sale service. I can't recommend them highly enough in every respect.

For my next club, my first and only call for sound solutions will be Soundgear Australia.


Corey Whibley
Owner

Airlie Fitness

"A great Investment after a long day teaching."

"I wish to thank Luke and Tina for their time and assistance when guiding me to buy a great Mipro PA System. It was a pleasure to use for the first time, and I never once received any noise feedback throughout the day. I received nothing but positive comments from the participant regarding quality of sound. A great investment after a long day teaching- I still have a voice"

Angie De Falco
First Aid Trainer and Assessor
Training You First Aid

"Fantastic Customer Service Skills."

Thank you so much for being so patient and helpful. Fantastic customer service skills and I'm most grateful!!.


Mary
"Just to say thanks for the great service."

Ordered a Mipro headset-arrived in a couple of days to QLD.

Have bought two pa systems from you over the last few years-always great service.Thanks

Virginia Lemmon
Ian Francis Training Stables

"I am writing to thank you and all the team at Sound Gear Australia."

HI Tina and all the Team at Soundgear Australia. I am writing to thank you and all the team at Sound Gear Australia. I received my MIPRO on Wednesday and used it for the first time yesterday, at a wedding in Blayney. The system was fully charged, channel set, etc, etc. All I had to do was twist it onto the tripod stand and turn it on. The Bluetooth music was brilliant, the microphone was great, and all went incredibly well. I have added a post to my page about how great you guys are. THANK YOU ! THANK YOU ! THANK YOU !


Philippa Ferguson-Celebrant
"Thank you for your help and great customer service."

Thank you for your help and great customer service. I am not sure I would not have worked it out on my own. Your assistance was much appreciated and I would certainly recommend you to anyone looking for sound gear/ PA systems.


Karen

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